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Health on board

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siringa_267x267 Alitalia guarantees assistance and dedicated services for all those having health problems and need to take along for all the trip's length medications and other devices. Upon passenger's specific request, particular needs may eventually be evaluated at each time.

MEDIF and FREMEC medical consents
You must print, fill out and have the family doctor sign the Medical Information Form (MEDIF) medical consent, so you may have special assistance services. It must be dated at the most 7 days prior to departure date.
Passengers that have chronic illnesses or physical handicaps may also submit FREMEC (Frequent Traveller’s Medical Card), a sanitary card valid 5 years, and fill in section E, page 1 and 3 of MEDIF, where they declare if they are or not self-sufficient.

The following persons must present the documents:
  • those who need oxygen or stretcher onboard 
  • those who aren't self-sufficient for physical and/or mental reasons
  • those who need absolutely specialized medical assistance onboard 
  • those who are pregnant with possible complications or are in the last 4 weeks before foreseen birthdate
Onboard carrying of hypodermic syringe
Carrying hypodermic syringes for personal use is allowed, up to the entire trip length (departure flight, stay, return flight).
To carry syringes onboard, the carrier's authorization must be requested when booking and presentation at check-in of the following documents:
  • medical certificate, dated up to 30 days at the most prior to departure date, that states the need of the medication, quantities and way of assumption
  • medication descriptive leaflet  
  • self-declaration that the container is shockproof and toppleproof
Dedicated assistance at Alitalia Terminal 1 in Fiumicino
If leaving with Alitalia and in need of special assistance, in Fiumicino Alitalia's Terminal 1 you may:
  • do all check-in procedures at Alitalia desks nr. 149-150 
  • complete security checks and boarding at the Dedicated Lounge.
For further information, get in touch with the call-centre or the nearest Alitalia office.
Useful suggestions for the best possible travel experience may be found in the onboard well-being page.